COVID-19 Protocol

Our top priority is ensuring a safe environment for our customers and staff. We have implemented protocols to ensure we align with health and safety guidelines.

Online Store Protocols

• When you order an item off of our online store, the item will be steamed and packaged as close to your order date as possible by an associate wearing appropriate PPE
• To ensure your online order is sanitized, we will organize your pick-up or delivery at least 48-72 hours after your item has been packaged by an associate. The extra time period will allow for time between the handling of your item and its delivery to you.
• All in store pick ups will be socially distanced and by appointment to avoid crowding. The associate handling your pick up will be wearing the appropriate PPE.

In-Store Protocols

• Store capacity will be limited to 3 shoppers at a time
• Before you begin shopping at Chinatown Vintage Community Thrift, you will pass a “Welcome Station” at the front door where customers will be asked to sanitize their hands before browsing to ensure all hanging merchandise remains clean
• Customers are required to wear a mask while shopping in our boutique and maintain social distancing from our associates and other customers
• Any in store try-ons that are not bought by the customer will be bagged and held for 48 hours. After the 48 hour time period, the items will be steamed before they are returned to the floor.